7.12. VIP-bets

  1. VIP-bet – A special bet, the amount of which exceeds the current maximum stake for a chosen bet.
  2. Terminology used: Current maximum – the maximum stake allowed for a chosen bet. VIP-minimum – the minimum VIP-bet stake set by the company (€300). VIP-request – the amount of a VIP-bet stake which exceeds the current maximum stake allowed.
  3. When a VIP-request is made, the current maximum stake allowed is accepted from the customer. This amount shall not be subject to cancellation should the VIP-request be subsequently declined.
  4. The duration of a VIP-request decision making period taken by the company shall be determined from the moment of the receipt of the VIP-request to the start of the first event in the bet, and in any case shall not exceed 10 minutes.
  5. Any single, accumulator or multiple bet can form a VIP-bet, although VIP-bet requests are not accepted on certain sporting events. After the completion of all events in a VIP-bet, it shall be settled as normal in accordance with the general rules.
  6. VIP-bet requests are not accepted on Live events.

Example: The current maximum allowed stake for a bet is €250.00. The VIP-bet amount must not be less than the VIP-minimum imposed by the company, which is set at €300.00.

A customer wishes to bet €600.00. They specify the amount in the bet slip after choosing their selections and the bet type, then tick the VIP-bet box. When this bet is placed, the customer’s account balance decreases by the current maximum amount, €250.00. The rest of the amount, €350.00, remains in the account and is considered a VIP-request.

The company may then make any of the following decisions concerning a customer’s VIP-request:

  1. The VIP-request is accepted for the amount specified by the customer, i.e., €350.00, so a total bet of €600.00 is taken.
  2. The VIP-request is accepted for a lesser amount than requested by the customer, e.g., €200.00, so a total bet of €450.00 is taken.
  3. The VIP-request is rejected; the total bet amount remains equal to the current maximum of €250.00.

If a VIP-request is accepted by the company partly or in full, the customer’s account balance decreases by the VIP-bet amount.

Last Modified Date: 16/12/2019