12.5. I have requested a withdrawal but not received my funds?

Once a withdrawal request has been approved the money will be transferred to your bank account, registered card or wallet. This will typically take up to 10 working days for bank transfers, up to 5 working days for bank cards, or up to 24 hours for e-wallets. We take no responsibility for any losses incurred to the account holder if the transfer takes longer than expected. We reserve the right to withhold any payment until the account holder's details have been verified/confirmed.

Last Modified Date: 03/04/2020